Browsing Omsorgsbiblioteket by Author "Gage, H."
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The measurement of satisfaction with health care: implications for practice from a systematic review of the literature
Crow, R.; Gage, H.; Hampson, S.; Hart, J.; Kimber, A.; Storey, L.; Thomas, H. (Journal article, 2003)Satisfaction and its measurement are important for public policy analysts, healthcare managers, practitioners and users. Despite problems with establishing a tangible definition of “satisfaction” and difficulties with its ...